Morrisons | Selco | UGC | The Sauce

The Sauce – 27/02/2024

Welcome to ‘The Sauce’ – your weekly dollop of marketing news.

By Ashleigh Morris, our Content and Comms Lead.

This week we look at Morrisons’ price matching, Selco’s new sponsorship deal, and why user-generated content and reviews are key to purchase intent. 

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Morrisons Matches the Competition

Another week, another supermarket story! This time it’s Morrisons who has caught our eye. Last week the supermarket giant announced plans to price match both Aldi and Lidl on a wide range of essentials.

Of the traditional ‘big four’ supermarkets in the UK, both Tesco and Sainsbury’s led the way with their price-matching of Aldi. This was followed by Asda, who just last month became the first to price match both Aldi and Lidl. Following in Asda’s footsteps, the Morrisons’ initiative will check the prices of over 200 products twice a week, to ensure they match or are lower than the Aldi and Lidl equivalents. The products will be identified on the Morrisons’ website and in-store signage.

The typically cheaper supermarkets, Aldi and Lidl, have rapidly expanded their market share in recent years, with Aldi displacing Morrisons in the ‘big four’ in September 2022*. Morrisons’ market share dropped in the 12 weeks to 21st January this year, to 8.8%, from 9.1% in the same period last year. Aldi and Lidl both saw gains over this same period, from 9.2% to 9.3%, and 7.1% to 7.5% respectively.

While the new price matching scheme focuses on Aldi and Lidl, in reality Morrisons needs this initiative to remain competitive with Tesco, Sainsbury’s and Asda too.

We’ve seen many B2C brands focus on pricing and retention strategies in recent months – check out The Sauce from 31st January for M&S’s focus on its value range and Primark’s pricing strategy, and from 15th February for details of McDonald’s optimising its pricing methodology.

With inflation remaining high and customer confidence low, we’re seeing B2B brands also considering their pricing strategy and looking at how they can ensure they stay competitive. Price matching is an effective way of positioning your brand directly against a competitor, but we’re also seeing businesses use sophisticated pricing strategies to encourage loyalty and retention without drawing direct comparisons to your competitors (and inadvertently highlighting their competitive price point).

Want to look at how your pricing strategy compares with your competitors and how you can adapt your marketing strategy to support growth? Contact me on ashleigh@awesomesaucemarketing.co.uk.

*Kantar

With inflation remaining high and customer confidence low, we’re seeing B2B brands also considering their pricing strategy and looking at how they can ensure they stay competitive.

Focus on Fury

Selco Builders Warehouse has announced a new sponsorship deal with boxer Roman Fury (brother of heavyweight champion Tyson and Love Island star Tommy). If you haven’t heard of Roman, you probably will soon – he currently has a perfect record of three wins from three fights and next up is Saudi Arabia in March as undercard to the Anthony Joshua – Francis Ngannou match.

As part of the partnership, the Selco logo will feature on Fury’s shorts when he competes, and he will also make appearances on behalf of the brand.

I spoke to our co-founder Mark who said, “We’re used to seeing B2C companies partnering with celebrities and influencers to promote their brands and products but it’s not yet common in the B2B space.

“This partnership works well on several levels: Selco will generate significant brand exposure through Fury’s fights and social media; Fury is a natural fit with their target audience of tradespeople; and there’s a high level of authenticity – the Tyson family has spoken of using various Selco branches in the past when working in landscape gardening and bricklaying.”

Have you considered how you could incorporate a partnership into your marketing strategy in the B2B space? Email Mark on mark@awesomesaucemarketing.co.uk to find out how we can help.

We’re used to seeing B2C companies partnering with celebrities and influencers to promote their brands and products but it’s not yet common in the B2B space.

UGC Key to Purchase Intent

Around 60% of shoppers always search for user-generated content before making a purchase decision, a report from PowerReviews has found. The report was based on insights from nearly 16,000 consumers.

It found that while brand imagery is important, most consumers look specifically for photos and videos shared by those who have bought and used the product. This is up 10% from 2021 and 20% from 2016, indicating an ongoing, significant upward trend.

The trend suggests a shift in consumer behaviour (surely we’ve all trailed through Amazon reviews before making a purchase?) as they look to make informed decisions and rely more heavily on the views of fellow consumers over traditional brand marketing. The report found 70% of those looking for UGC wanted to get a clearer understanding of quality and performance.

Consumer reviews are common on B2C sites (Amazon, eBay and Airbnb to name a few), and on external review sites (TrustPilot, Feefo), and we’re starting to see this reflected in B2B trade too. From Google reviews to social media and your website, to email communications, there are multiple ways you can encourage your customers to leave feedback. By offering these opportunities on your owned marketing channels you can ensure the feedback received is from genuine customers, as well as having the opportunity to respond publicly and demonstrate how you respond to any negative feedback.

Drop me a message if you’d like to discuss the benefits of including customer reviews as part of your marketing strategy: ashleigh@awesomesaucemarketing.co.uk.

 

Same time next week? In the meantime, you can check out previous editions of ‘The Sauce’ here. 

Brought to you by Awesomesauce Marketing – a full-service marketing agency serving UK and international clients.

Contact us on hello@awesomesaucemarketing.co.uk to find out how we can support your business